# PROMO.DEV

> Automated Claim Management Platform for enterprise. We automate the entire claim lifecycle — from document to decision, from decision to payout — across travel, retail, insurance and financial services.

PROMO.DEV is a self-founded, profitable enterprise SaaS company based in France, operating across Europe. Founded in 2020, 30 people, 100+ corporate clients including SNCF, Samsung, Transavia, Michelin, Bosch, H&M, Heineken. Strategic partner of Visa, Stripe Verified Partner, PCI DSS certified.

The platform unifies three pillars:
- **Collect**: multi-channel intake (email, chat, form, API, upload), intelligent OCR, structured data extraction
- **Decide**: eligibility engine, fraud engine, banking control, adaptive scenarios — all in real time
- **Act**: multi-modal payout (bank transfer, virtual card, cashback, gift card), services delivery (rebooking, hotels, transport), compensations

## Platform
- [Overview](https://promo.dev/platform): Three pillars, zero gaps — the end-to-end platform
- [Collect](https://promo.dev/platform/collect): Multi-channel intake and intelligent OCR
- [Decide](https://promo.dev/platform/decide): Real-time eligibility, fraud detection and budget control
- [Act](https://promo.dev/platform/act): Multi-modal payout and services delivery
- [Security](https://promo.dev/platform/security): PCI DSS, Stripe Verified, Visa partner, anti-fraud SEPA, GDPR
- [AI](https://promo.dev/platform/ai): AI-native platform — OCR, fraud detection, eligibility scoring

## Industries
- [Airlines & Railways](https://promo.dev/industries/travel): Turn disruptions into loyalty — SNCF +313% satisfaction
- [Insurance & Assistance](https://promo.dev/industries/insurance): Process claims faster, pay smarter
- [Retailers & Distributors](https://promo.dev/industries/retail): Cashback, ODR, rewards — end-to-end
- [Financial Institutions](https://promo.dev/industries/financial): From chargeback to resolution, automatically

## Solutions
- [Trade Marketing](https://promo.dev/solutions/trade-marketing): Automate promotional campaigns end-to-end
- [Claim Management](https://promo.dev/solutions/claim-management): Resolve claims faster, keep customers
- [Customer Experience](https://promo.dev/solutions/customer-experience): Transform crisis moments into loyalty moments
- [Customer Care](https://promo.dev/solutions/customer-care): Give your support team superpowers

## Use Cases
- [SNCF disruption management](https://promo.dev/use-cases/sncf-disruption-management): +313% satisfaction, -70% desk requests, 26% OTA savings
- [Transavia rebooking](https://promo.dev/use-cases/transavia-rebooking): Automated rebooking for cancelled flights
- [Samsung mail-in rebate](https://promo.dev/use-cases/samsung-mail-in-rebate): OCR-powered promotional refunds at scale
- [Husqvarna distributor incentive](https://promo.dev/use-cases/husqvarna-distributor-incentive): Automated bonus distribution
- [Neat insurance claims](https://promo.dev/use-cases/neat-insurance-claims): End-to-end claim lifecycle automation

## Company
- [About](https://promo.dev/company): Self-founded since 2020, 30 people, 100+ corporate clients
- [Partners](https://promo.dev/partners): Global network — Visa, Stripe, Booking, Uber, Amadeus, OpenAI, Anthropic, Gemini
- [Contact](https://promo.dev/contact): Book a demo, talk to our team