Industries - Insurance
Process claims faster. Pay smarter.
Manual processes kill LTV. We automate the entire claim lifecycle - document reception, eligibility, fraud detection, decision, payout.
The dilemma
Give vs. claim - the equation that breaks insurers.
Every insurer faces the same impossible choice. Give automatically and you burn cash - fraudulent claims slip through, overpayments accumulate, budgets explode. Make customers claim manually and you kill lifetime value - 41% of customers leave after a badly handled claim.
The traditional approach is binary: manual review or blind automation. Manual review means 19% processing errors, weeks of delay, and frustrated customers. Blind automation means zero fraud control and uncontrolled spend. Neither option works at scale.
Only 58% of home insurance customers in France are satisfied with their claim experience. That is the ceiling for manual processes. The floor is 41% churn. The gap between the two is where most insurers lose their customers.
The two sides
The cost of getting it wrong.
Give too much
- Fraudulent claims slip through
- Overpayments accumulate silently
- Budget explodes without visibility
Claim too hard
- 41% churn after a bad experience
- Weeks of delay for legitimate claims
- Brand reputation damaged permanently
The solution is not in choosing a side. It is in automating the decision.
How we solve it
The full claim lifecycle, automated.
Document reception
Automated intake via any channel - email, chat, form, API. OCR reads and classifies every document.
Eligibility + Fraud
Dual engine in a single real-time pass. Eligibility rules and fraud detection run simultaneously.
Decision
Proactive or reactive, the engine decides based on context, risk profile, and budget rules.
Payout
SEPA-connected, multi-channel delivery. Bank transfer, virtual card, or compensation - delivered instantly. No manual handoff at any stage.