Platform - AI
AI-native. Not AI-washed.
Our platform was built with AI in the engine from day one - not retrofitted for a press release.
languages supported for automated voice claim handling via Retell AI.
The difference
AI in the engine, not in the pitch deck.
Most platforms slap an AI label on a rule engine and call it innovation. We built our platform with machine learning at its core from day one. Our OCR doesn't just read text - it understands document structure, classifies content types, and extracts structured data from messy real-world inputs.
Our fraud detection doesn't rely on simple thresholds. It analyzes patterns across documents, detects duplicates through fingerprinting, cross-references claims against historical data, and scores risk in real time. It catches the patterns that human reviewers miss because they can't hold thousands of data points in their head simultaneously.
Our eligibility scoring adapts to context. It doesn't apply the same rigid rules to a cancelled flight in Bangkok and a delayed delivery in Paris. The engine learns from every decision it processes, progressively moving from static business rules toward predictive models.
What our AI does
AI where it actually matters.
OCR & document reading
Tickets, invoices, proofs of purchase, ID documents - read, interpreted and classified in seconds. Understands document structure, not just text.
Fraud detection
Cross-document analysis, deduplication, fingerprinting, historical cross-referencing. Catches patterns across thousands of claims that humans can't see.
Adaptive eligibility
Scoring that adapts to context, volume and scenario complexity. Different rules for different industries, different clients, different risk profiles.
Voice support
Retell AI powers automated voice interactions at scale. Claims received by phone are processed without a human agent, in 35 languages.
The vision
From static rules to predictive models.
Today: configurable business rules + AI-powered fraud and OCR. Tomorrow: fully adaptive decision-making that learns from every claim processed. The engine gets smarter with every decision. The goal is not to replace human judgment but to handle the 95% of cases that don't need it.
AI partners
