Platform - Collect
Every channel. Every document. One pipeline.
Emails, photos, forms, API calls - whatever your customers send, we turn it into structured, actionable data.
The problem
It's hard to meet post-purchase expectations.
Compensations & refunds. Rewards & cashback. Care & unexpected expenses. When something goes wrong after a sale, customers send documents through every channel - email, chat, phone, social media, physical mail. Each channel means a different format, a different entry point, a different team handling it.
Most companies process these manually. The result: delays, errors, lost documents, frustrated customers. The collection step is where 80% of claim processing time is wasted.
Our collection engine unifies every channel into one pipeline. Documents are received, read by AI, and structured automatically - so the decision engine gets clean, actionable data in seconds, not days.
How it works
From chaos to structured data in 4 steps.
Capture from any channel
Email, chat, web form, API, file upload - every entry point feeds the same pipeline. No channel left behind.
Read with intelligent OCR
Tickets, invoices, proofs of purchase, ID documents - our AI reads, interprets and classifies automatically.
Extract structured data
Names, dates, amounts, product references - key data pulled out and normalized, ready for the decision engine.
Connect to your systems
CRM, ERP, legacy databases - plug your data sources directly. No migration needed, no vendor lock-in.
Who uses Collect
Airlines send us boarding passes and delay certificates. Retailers send proofs of purchase. Insurers send claim forms and invoices. Financial institutions send transaction records. Every industry, every document type - one pipeline.
"We went from days of manual sorting to seconds of automated extraction. The pipeline changed everything."